Privacy Policy
Last updated: 9 June 2026
Summary: We collect only what we need to respond to your enquiries and provide services. We don't sell your data. You have full control over your information.
1. Who we are
2. Data we collect
We may collect the following personal data:
- Contact form submissions — name, email address, organisation, and message when you contact us.
- Service enquiries — details you provide when requesting a quote or booking a service.
- Usage data — anonymised analytics about how pages are visited (page views, referrers, device type). We do not use cookies for analytics by default.
- Email correspondence — if you email us directly.
We do not collect sensitive personal data (such as health, financial, or biometric data) through this website.
3. How we use your data
We use your personal data to:
- Respond to your enquiries and provide the services you request
- Send quotes, invoices, and project-related communications
- Improve our website and services (using anonymised analytics)
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal basis for processing (UK/EU GDPR)
Where GDPR applies, we process your data on the following legal bases:
- Consent — for contact form submissions (you tick the consent checkbox before submitting).
- Legitimate interests — for responding to your enquiries and providing services you have requested.
- Legal obligation — where required by law (e.g. financial records).
5. How long we keep your data
6. Your rights
Under UK/EU GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data ("right to be forgotten")
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw consent — at any time, without affecting prior processing
To exercise any right, email ab@rohingyalanguage.org. We will respond within 30 days.
8. Third-party services
We may use the following third-party services:
- Netlify / Cloudflare Pages — website hosting. Contact form submissions may be processed by Netlify Forms. See Netlify Privacy Policy.
- Email providers — for correspondence.
We do not embed third-party social media tracking pixels or advertising scripts.