Legal

Privacy Policy

Last updated: 9 June 2026

Summary: We collect only what we need to respond to your enquiries and provide services. We don't sell your data. You have full control over your information.

1. Who we are

RohingyaLanguage.org ("we", "us", "our") is the operator of this website. We provide free language tools, educational resources, and professional Rohingya language services. For privacy enquiries, contact us at ab@rohingyalanguage.org.

2. Data we collect

We may collect the following personal data:

  • Contact form submissions — name, email address, organisation, and message when you contact us.
  • Service enquiries — details you provide when requesting a quote or booking a service.
  • Usage data — anonymised analytics about how pages are visited (page views, referrers, device type). We do not use cookies for analytics by default.
  • Email correspondence — if you email us directly.

We do not collect sensitive personal data (such as health, financial, or biometric data) through this website.

3. How we use your data

We use your personal data to:

  • Respond to your enquiries and provide the services you request
  • Send quotes, invoices, and project-related communications
  • Improve our website and services (using anonymised analytics)
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. How long we keep your data

We retain contact form and enquiry data for up to 3 years from last contact, unless a longer period is required by law (e.g. contract or invoice records may be kept for 7 years for accounting purposes). You may request deletion at any time.

6. Your rights

Under UK/EU GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate data
  • Erasure — ask us to delete your data ("right to be forgotten")
  • Restriction — ask us to limit how we use your data
  • Portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interests
  • Withdraw consent — at any time, without affecting prior processing

To exercise any right, email ab@rohingyalanguage.org. We will respond within 30 days.

7. Cookies

This website uses only essential cookies required for basic operation (e.g. form submission security). We do not use advertising or tracking cookies. See our Cookie Policy for details.

8. Third-party services

We may use the following third-party services:

  • Netlify / Cloudflare Pages — website hosting. Contact form submissions may be processed by Netlify Forms. See Netlify Privacy Policy.
  • Email providers — for correspondence.

We do not embed third-party social media tracking pixels or advertising scripts.

9. Security

We take reasonable technical and organisational measures to protect your personal data, including HTTPS encryption for all data in transit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

11. Contact and complaints

For privacy matters, contact us at ab@rohingyalanguage.org. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the relevant data protection authority in your country (e.g. the ICO in the UK: ico.org.uk).